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Tax Office

Helene Lefkowitz, Revenue Collector

Address & Phone:
West Hartford Town Hall
50 South Main Street, Room 109
West Hartford, CT  06107
(860) 561-7474
Fax: (860) 561-7592

Email: westhartfordtax@westhartford.org

 

 

Office Hours:
Monday & Wed.: 8:30 AM-4:30 PM
Tuesday: 7:30 AM-4:30 PM
Thursday: 8:30 AM-7:00 PM
Closed Friday and Holidays

Open Friday Jan 30, 2014: 8:30 AM-4:30 PM

 

Frequently Asked Questions About Your Tax Bill

THE FOLLOWING INFORMATION PERTAINS TO TAX BILLS FOR THE 2013 GRAND LIST, DUE JULY 1 2014 AND JANUARY 1 2015

Q: When is my tax payment due?

A: First installment tax bills are due on July 1, 2014. You have a one-month grace period to pay without penalty.

Second installment tax bills are due on January 1, 2015. You have a one-month grace period to pay without penalty.

Q. How is a penalty assessed?

A: To avoid a penalty, payment for the first installment must be postmarked or hand delivered by Friday, August 1st, 2014. Payments postmarked after August 1st will incur interest at the rate of 1.5% per month calculated back to the July 1st due date (July interest is 3%; 1.5% for July, 1.5% for  August). 

Payment for the second installment must be postmarked or hand delivered by Monday, February 2nd, 2015.  Payments postmarked after February 2nd will incur interest at the rate of 1.5% per month calculated back to the January 1st due date (February interest is 3%; 1.5% for January, 1.5% for February).

Q: What is the current mill rate?

   A: The mill rate for the 2013 Grand List is 37.37.   

Q: Can I pay more than one tax bill with one check?

A: Yes, you may pay all bills with one check; reference all bill numbers on the check.

Q: What is the best way to pay my tax bill?

Option 1:  The best way to pay your tax bill is to pay be electronic check or by credit card through Invoice Cloud.  There is no fee to pay by electronic check.  There is a non-refundable convenience fee for credit card or debit card transactions of 2.95% of the transaction amount.  

Option 2: Mail payment in the enclosed return envelope. Yes, the New Britain address is correct. This is where our bank processes payments.

Option 3: After hour payments can be placed in the Town Hall drop box. The lighted drop box is located on the outside wall to the left of the main entrance to Town Hall (in the back of the building). Payments must be received by midnight of the due date. Please do not use the drop box if it appears full.

Option 4:  Paying in person:  There are long lines in the tax office during collection months.  For fastest service when paying in person, have your tax bill with you and your check filled out.  Write your bill number(s) on your check.  You may also "drop off" payments at the tax office drop box located at the door of Room 109 in Town Hall.  

PLEASE NOTE: CASH PAYMENTS ARE NOT RECOMMENDED.  Cash payments require significantly longer processing time.  If you must pay in person you are encouraged to pay by check or money order.

Q: How is a receipt obtained?

A: Print a copy of your payment history on line.  From the Tax Office web page, select "Property Information - House, Car, Business/Payment History".  Payments are reflected on-line one business day after being posted in the tax office.  

If you are mailing payment and would like a receipt by return mail, enclose entire bill with a self-addressed stamped envelope. A receipt will be returned to you. If paying in person, bring entire bill with you. The top portion of the bill will be receipted for you.

Q: If I received a tax bill for my property and my bank is responsible for making payment, what should I do?

A: Forward your bill to the bank. Then ask your bank to contact the tax office to request that all future tax bills be sent directly to them.

Q: What Period of Time Does My Bill Cover?

A: Motor vehicle tax bills are due July 1, 2014 and are for vehicles registered as of October 1, 2013.  They cover the period of October 2013 through September 2014.    Supplemental motor vehicle bills are due on January 1 2015 and cover the month of registration through September 2014.  Real Estate taxes are billed in two installments. The first installment is due July 1, 2014 and covers the period of July 1, 2014 through December 31, 2014. The second installment is due January 1, 2015 and covers the period of January 1, 2015 through June 30, 2015. The second installment is mailed mid-December.

Business Personal Property taxes are billed in two installments.  The first installment is due July 1, 2014; the second installment is due January 1, 2015.  Business Personal Property bills are based on the assessment as of October 1st 2013 and are never prorated.

Q: Is there tax relief for veterans?

A: You may be eligible for future tax relief. Contact Assessment Office at (860) 561-7414.

Q: Is there tax relief for the elderly?

A: If you are over the age of 65 and meet income limits set by the State of CT, you may be eligible for future tax relief. Apply in the Assessment Office between February 1st and May 15th, 2014.

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