Alarm Information Update

On average the West Hartford Police Department responds to 6,000 false alarm calls each year. These false alarms are a drain on the resources of the department and take officers away from other duties, which may also delay a police response in a real emergency.

Per section 44-10 of Code of the Town of West Hartford each alarm owner is allowed three (3) false burglar alarms in a calendar year. After the third alarm business and homeowner's will be fined $120 for each false alarm.

Residents can download a form to notify the police department of your address and alarm monitoring company. Please be sure you maintain a current list of keyholders with your alarm company. Residents may also call 523-2017 to leave a voice mail containing homeowner's name, address of the alarm and the monitoring company for that address.

This chapter also requires that after the second false alarm in any calendar year, the police department send a written order to the subscriber instructing the subscriber to:

1. Have the alarm system inspected by an alarm business.

2. Review alarm procedures with all employees (if the premises is a business) or members of the household (if the premises is a residence).

3. Within five (5) days after this order is sent, the subscriber shall forward to the Police Chief, or, in cases involving fire alarms, the Fire Chief, proof that the alarm system has been inspected and is in good working order.

Businesses should remember to periodically update a key holder sheet and return it to:

. This information allows the police to quickly contact employees with keys to the business in the event of an emergency.

Citizen Police Academy

Terrorism