1. Searching for a property record
   There are three ways that a Property Record can be retrieved.
   • Find a Parcel by Address or Owner's Name
   • Find a Parcel on the Map

   • Find a Parcel by its ID Number

2. Navigating through each property record
   In each property record, there are eight tabs on the navigation tool bar. Each of these tabs links to a different set of data.
   • Basic Info
   • Detailed Info
   • Image
   • Sketch
   • Sales/Transfer
   • Permits
   • Misc Improvements
   • Land & Map
3. Printing a property record
   The West Hartford property records system offers two different formatted pages for printing.
   • Summary
   • Sketch
4. Finding another property record
   To begin a new search for another parcel record in the property records system, select Find another parcel at the upper left hand corner of the page. This will bring you back to the default search page.

FIND A PARCEL BY ADDRESS OR OWNER'S NAME

To find a parcel using this method, you must provide at least one of these three search criteria:

A. House number - select from the pull down menu to specify the type of entry. They include Equals (default), Starts with, Contains, or Ends with

B. Street name - select either Starts with (default), Contains, or Ends with to denote the type of entry

C. Owner's last name - select either Starts with (default), Contains, or Ends with

For example, if you are looking for 99 WHITEHILL DR but you are not sure whether it is spelled WHITE HILL or WHITEHILL, you can perform the following search:

The Sort by pull down menu allows you to control how your search result is to be displayed. You can either sort the results by Street and House Number or by the Owner's last name.

When all of the search criteria have been entered, click on Search to submit your request. To clear all fields, click the Reset button.

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FIND A PARCEL ON THE MAP

A. Viewing the map
Click on Go to Map to display an interactive map where you can locate and select a parcel for record retrieval.

B. Changing the Map Level
Use the zoom bar, located above the map, to change the map level. There are ten pre-defined zoom levels, ranging from the town layer to the parcel layer. Select the radio button of your desired map level and the map will be redrawn accordingly. To redraw the map at the town level, click on the Town button.

C. Panning the map
There are four arrows located on the outer perimeter of the map. Clicking on each of them will pan your map in that direction.

D. Re-Centering the map
To center the map, click the Centers radio button. When this option is selected, clicking on any point on the  map will redraw the map, centering it on the point clicked.

E. Changing the map display
The map can be displayed in several different formats (Zoning and/or Building) . Select the appropriate check box(es) and then click the Draw button. The map will be redrawn according to the criteria you have chosen.

F. Selecting the parcel
Once you have identified the parcel that you would like to retrieve property information, click the Selects Parcel radio button and then click on any portion of that parcel to highlight and select that given parcel.

G. Retrieving the Property Record
When a parcel has been selected, the  ID of that parcel will be displayed in the Parcel field located just below the map. You can now select Get Basic Info to retrieve its property record.

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FIND A PARCEL BY ITS ID NUMBER

In the Parcel field, enter the Parcel ID number. Click the Search button to retrieve the property record.

To clear all fields, click the Reset button.

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NAVIGATING THROUGH EACH PROPERTY RECORD

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PRINTING A PROPERTY RECORD

Summary

This is an example of a Summary page. It contains a basic summary of the parcel, owner and assessor's information. In addition, this page also has a digital image and map of the property.

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Print Sketch

This is an example of the Print Sketch page. It contains a sketch of the property's layout along with measurement information.

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